Our analysts are experienced in helping business units to:
- Identify areas where opportunities exist to decrease manual tasks
- Improve reporting functions
- Use software automation to streamline workflow
Through a collaborative interview process we work closely with our clients’ business users to understand workflows and to identify specific gaps or possible inefficiencies. We identify entry points, outputs and bottlenecks that indicate and escalate broken connections.
We provide a comprehensive assessment that details a menu of technical and process change recommendations to bring systems, workflows and teams into more efficient alignment. The recommendations include a full set of “pros and cons” together with associated costs.
Our clients may then choose to implement some or all of the recommended changes in-house, or access further support and services from us.
In addition to their industry experience, our team of analysts has immediate access to the skills of other technical experts from various software and project management disciplines.